Question 1

What happens in the free 30-minute consultation?

Accepted Answer

The first session is a free 30-minute intake. It's a chance for you to decide whether the therapist is a good fit. Share only what you're comfortable sharing. Your therapist may ask what brought you to therapy and what you're hoping for, and you can ask about their approach, experience, availability and fees.

Question 2

Why choose to go to psychotherapy?

Accepted Answer

The goal of psychotherapy is to support the overall wellness and quality of life of individuals, couples and families. Going to therapy doesn't mean something is seriously "wrong". Seeking support shows you're ready to work through whatever is bothering you.

Question 3

How can a psychotherapist help me?

Accepted Answer

Therapy can help you understand your feelings, thoughts and behaviours; set personal goals and a plan to reach them; work with fears and insecurities; cope with sadness, depression, trauma and grief; improve relationships and family functioning; and address destructive behaviours or self-harm.

Question 4

How do I book an appointment?

Accepted Answer

Book your free consultation online right here on our website, call us at (905) 232-7335, or email administration@rushassociatestherapy.com. Existing clients can also book through our Jane online portal.

Question 5

Are sessions in person or virtual?

Accepted Answer

Both. We offer secure video and phone sessions across Ontario, and in-person sessions at our office at 29 Tannery Street, Suite 301 in Streetsville, Mississauga. Just let us know your preference when booking.

Question 6

How long does psychotherapy last?

Accepted Answer

It varies greatly. Some clients attend for 6–8 weeks, while more complex concerns may be explored over several months or longer, depending on your goals and the support you need.

Question 7

Can I bring other people to my sessions?

Accepted Answer

We offer sessions for couples and families. Individual sessions typically include only the client, but you may request that someone joins, and your therapist can discuss this with you early on.

Question 8

What languages do you offer therapy in?

Accepted Answer

Inclusivity and accessibility are a top priority. We currently offer therapy in English, Arabic (all dialects), Hindi, Urdu and Bengali. If you'd prefer another language, contact us to explore options.

Question 9

How much does psychotherapy cost?

Accepted Answer

Fees vary by service, session length and therapist, ranging from roughly $140 to $225 per session. Qualifying psychotherapists typically have lower rates, and couple and family sessions are slightly higher than individual sessions. We also offer limited sliding-scale spots based on financial need.

Question 10

Is psychotherapy covered by OHIP or insurance?

Accepted Answer

Psychotherapy is not covered by OHIP, but it's covered by many private health insurance plans. We direct bill most insurers, including Sun Life, Manulife, Blue Cross, Canada Life, Green Shield and NIHB. Check your plan for coverage details.

Question 11

Do you offer sliding-scale or reduced fees?

Accepted Answer

Yes. We believe therapy should be accessible, so we offer a limited number of reduced-fee spots, considered case by case. Ask us during your consultation.

Question 12

What's the difference between a Registered Psychotherapist and an RP (Qualifying)?

Accepted Answer

A Registered Psychotherapist has completed all requirements and is fully registered with the College of Registered Psychotherapists of Ontario (CRPO). An RP (Qualifying) is registered with the CRPO and completing the final requirements for full registration. Qualifying therapists are supervised by an experienced Registered Psychotherapist, and their fees are typically lower.

Question 13

What does confidentiality mean?

Accepted Answer

What you discuss with your therapist stays between you and your therapist. All files, forms and notes are securely protected. There are a few legal exceptions (for example, imminent risk of harm), which your therapist will explain at the start.

Question 14

What is the minimum age for consent to psychotherapy?

Accepted Answer

There's no fixed minimum age. Children under 12 typically require parent or guardian consent, while adults 18+ consent for themselves. For ages 13–17 it depends on maturity and the concerns being addressed, assessed case by case.

Everything you might be wondering

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